Refund policy

Refund Policy

We want you to enjoy every order. If something goes wrong, the following policy explains how refunds are handled.

When You May Be Eligible for a Refund

  • You received an incorrect or incomplete order.
  • The food arrived in an unacceptable condition.
  • Your order was cancelled after payment and could not be fulfilled.

How to Request a Refund

Please contact us through the Contact Us page or the app support as soon as possible after receiving your order, and include your order number and a description of the issue.

Processing

Approved refunds are returned to your original payment method or wallet. Processing time may vary depending on your payment provider.

Jaylk is a product developed under Axon Tek — Digital Transformation.