Cancellation policy

Cancellation Policy

This policy explains when and how an order can be cancelled.

Cancelling an Order

You may cancel an order before the restaurant starts preparing it. Once preparation has begun, cancellation may not be possible.

Cancellation by Jaylk or the Restaurant

An order may be cancelled due to item unavailability, delivery constraints or other operational reasons. In such cases, any amount paid will be refunded.

Refunds on Cancellation

If you were charged for a cancelled order, the amount will be refunded to your original payment method or wallet in accordance with our Refund Policy.

Jaylk is a product developed under Axon Tek — Digital Transformation.